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Problem

Is it possible to move the expiration date on a pass to a date further in the future (i.e. to add more days)?

The organization has customer who needs three (3) days added to his pass due to the building being closed for maintenance. Is there a way in RecTrac to add three days to his current pass membership?



Solution

The Pass Member Maintenance program (Files > Pass) provides this functionality. Look up the pass holder and change the Expiration Date field manually. Detailed instructions appear below.

Use of this program (pm0130) is Audited (Reports > System > Other Reports and Listings > Audit Log Listing).

To Extend a Pass Membership
1 Go to Files > Pass > Pass Member Maintenance.
2 Lookup and select the patron whose membership you wish to extend.
3 Place your cursor in the Current Expiration Date field and press F8 on your keyboard.
4 Enter a new Expiration Date.
5 Click Done.
6 Repeat these steps for other passes/members as needed or Exit back to the main RecTrac screen.
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